Giving you more choice when it comes to buying your pet’s medication


Animal Friends Insurance has teamed up with Pet Health Direct to help give you more choice when it comes to buying your pet’s medication.

On top of the money you could save by buying your pet’s medication through an online pharmacy, as an Animal Friends customer we’re also giving you an exclusive 10% off every order!

To give you an idea on how much you could save, here are the prices of some of the most common pet medications and what you could save by ordering with Pet Health Direct – and this doesn’t even include the discount!

*Source: Average vet medication costs taken from Animal Friends claims data from May 2021 to May 2023


Additional benefits

Ordering your pet’s medication online isn’t just about the convenience of having it delivered to your door, or being able to track the status of your order, or even the ability to have automatic prescription refills... (Although there’s no arguing that these are great benefits!)

By buying your pet’s regular medication through an online pharmacy, where the costs are typically lower, not only does it mean you have less to claim back from your insurance, it also means that you are protecting the remaining amount left in your “pot” for you to claim at a later stage. This means that should your pet then have an unexpected accident or sudden illness, you may not have to dig into your own pocket to cover the costs.

For more information on online pet pharmacies, when to use one and who to trust, visit our dedicated webpage here.

How to order your pet’s prescription

Step 1: Request your prescription from your vet
Step 2: Find your medication on the Pet Health Direct website and add it to your cart
Step 3: Use the code in your email for 10% off your order
Step 4: Relax and wait as the medication (and anything else you’ve ordered) comes direct to your door.

You can submit your claim online by following these steps:

  • Log-on to your Animal Friends account
  • Locate you pet’s policy
  • Click the 'Submit a claim' button
  • Enter in all the details
  • Submit your claim