Founded by two veterinarians, Dr Mark Johnston and Dr Rob Devlin, and now with Wendy Nevins RVN, Pet Health Direct is UK focused wanting to keep pets healthy, support pet owners with convenient home delivery, celebrating veterinarians as an integral part of pet health, and giving back to the communities via charitable giving. But the most important component to Pet Health Direct is our customers. We want to provide you with the products you need to keep your pet healthy.
Pet Health Direct wants to help you get your pet related products directly to your doorstep making it just a bit easier for pet owners. Pet Health Direct has been set up by two vets who are not interested in providing anything other than premium service and products. An apt comparison would be that we are not looking to be Tesco. We want to cater to households whose pets are family members and who would like the fact that we give some revenue going to a good cause. We will provide 5% of operating profit to UK pet related charity, Our Special Friends (www.ourspecialfriends.org) that supports the human animal bond, connect pets with new owners and support for people who have lost pets. This unique positioning allows us to focus on superior products, service and charitable giving that other pet e-commerce sites do not resonate with.
To help us better serve you we would love for you to be some of the first to “kick the tires” and tell us what we may have done right and, more importantly, what we can do better. What products do we need to add? Do our menus make it easy to find the products? Please give us your unvarnished answers so we can continue to improve our site, our Facebook page and our service to you.
We also would like to hear your pet stories and we are happy to use customer pet images in our store. With so much negativity in the news it is even more important to share a smile or two and pets do that so well. Helping people live longer and healthier.
We look forward to meeting and hearing from all of you!
Mark Johnston MRCVS, Rob Devlin DVM and Wendy Nevins RVN
Pet Health Direct Ltd
Tel: +44 (0) 1284 332344
Registered office: West End House, Upper Green, HIgham, Bury St Edmunds, Suffolk, IP28 6PA, UK. Company Registration Number 12388966